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More About CIMS

The Critical Incident Management System (CIMS) system is a software product developed by Kelley Research Associates (KRA) to support countywide police led programs intending to document all overdose incidents within county jurisdictions and facilitate the transition of those experiencing drug overdoses to treatment. 

Four Core Goals

  • Develop countywide Critical Incident Management System which allows participating agencies to document overdose events in real time
  • Manage and document incident follow-ups to better help individuals with Substance Use Disorder get access to services

  • Share information across communities, including an internal incident notification system

  • Develop real time reporting tools

Current Partners

Plymouth County, Massachusetts

Essex County, Massachusetts

Norfolk County, Massachusetts

Middlesex County, Massachusetts

Bristol County, Massachusetts

Worcester County, Massachusetts

Barnstable County, Massachusetts

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